Delivery & Returns

delivery

Postage Costs
Standard UK postage is free.  

Packaging
All items are presented in a branded CeeGee Jewellery gift box.

Standard Delivery
Orders are normally dispatched within one working day, via Royal Mail 1st Class post. Due to the ongoing COVID-19 crisis I have decided to suspend international orders until further notice, as I have concerns that orders outside the UK will not arrive in a timely manner. Please accept my apologies. 

Returns Policy

You have the right to cancel your order for any reason within 14 days of receipt of your goods. A full refund will be given within 14 days of receiving the returned goods. Please retain proof of postage.

Refunds will be given on any faulty products within 6 months of purchase, subject to the item being returned in full. Please email [email protected] prior to returning any item to arrange a replacement or refund. A withdrawal (or cancellation) form is available for you here. I regret that I cannot refund the cost of returning items unless they are faulty.

Custom made to order items such as personalised beads are not eligible for return unless faulty.