Delivery & Returns
Standard UK postage is free. Special Delivery is free for orders over £100.
All items are presented in a branded CeeGee Jewellery gift box and soft black velvet storage pouch.
Orders are normally dispatched within one working day, via Royal Mail 1st Class post. UK orders with a value of over £100 will be sent via Special Delivery, a tracked, next day service. International orders are sent via a tracked service at no extra charge.
To qualify for next day delivery for orders below £100, please order before 1 p.m. and select the Special Delivery option at check out. UK only.
You have the right to cancel your order for any reason within 14 days of receipt of your goods. A full refund will be given within 14 days of receiving the returned goods. Please retain proof of postage.
Refunds will be given on any faulty products within 6 months of purchase, subject to the item being returned in full. Please email [email protected] prior to returning any item to arrange a replacement or refund. A withdrawal (or cancellation) form is available for you here. I regret that I cannot refund the cost of returning items unless they are faulty.
Custom made to order items such as personalised beads are not eligible for return unless faulty.