Standard Delivery

Standard UK postage is free for all orders over £30. Orders are normally dispatched within 1 or 2 working days, via the Royal Mail Tracked24 service. Orders over £150 will be upgraded to Royal Mail Special Delivery.

International Delivery

All international orders are sent by the Royal Mail International Tracked Service. Orders over £150 are sent free of charge. Please note that buyers are responsible for payment of any import and customs charges and taxes that may apply.

Packaging

All items are presented in a white branded CeeGee Jewellery gift box. Gift wrapping is available at a small additional cost.

Returns

You have the right to cancel your order for any reason within 14 days of receipt of your goods. A full refund will be given within 14 days of receiving the returned goods. Please retain proof of postage. Refunds will be given on any faulty products within 6 months of purchase, subject to the item being returned in full. Please email [email protected] prior to returning any item to arrange a replacement or refund. A withdrawal (or cancellation) form is available on request. I regret that I cannot refund postage costs on returned items unless they are faulty. Custom made to order items are not eligible for return unless faulty.