Privacy Policy

This privacy policy sets out how CeeGee Jewellery Design uses and protects any information that you give when you use this website. I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. CeeGee Jewellery Design may change this policy without notice by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

I may collect the following information:

  • Your name
  • Contact information including email address and telephone number.
  • Delivery and billing address
  • Item purchased, value and method of payment.

The information is collected through the completion of online or face to face orders and is used solely for the purpose of fulfilling the order. Details are also collected through enquiries, emails and quotes. My lawful basis for collecting the information is contractual; your information is required for the fulfilment of the order. I will never store your payment details, whether they be debit or credit card details or Paypal account login information. 

I require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • Creating, dispatching and if necessary, contacting you regarding your order.
  • Improve my products and services.

I am legally obligated to hold any data relating to orders for a minimum of seven years for HMRC.  Any details about with the processing of your order are used as I have a legitimate interest.

INFORMATION SHARING AND DISCLOSURE

Your information is shared with third parties when necessary for the completion of your order. I engage certain trusted third parties to perform functions and provide services to CeeGee Jewellery Design, such as delivery companies, e-commerce platforms and trusted payment processors, but only to the extent necessary to perform these services.

I may collect, use, retain, and share your information if I have a good faith belief that is reasonably necessary to: a) respond to legal process or to government requests; b) enforce agreements, terms and policies; c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or d) protect the rights, property, and safety of customers, or other. 

NEWSLETTERS

By subscribing to my mailing list, you are agreeing to my sending out information on promotions, new collections and news I feel might be of interest to you relating to CeeGee Jewellery Design. I will never share your details with other third-party companies. If at any time you wish to unsubscribe, this is easily done by clicking on the ‘Unsubscribe’ link which is provided at the bottom of each email sent. 

If you make an enquiry via the website contact form, your details from the contact form will be saved for further processing and answering your enquiry.

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

I use essential website / session cookies, which that enable this site to function as intended, and analytical / performance cookies that enable my website provider to monitor the performance of my site to ensure that everything is functioning correctly.

A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

GOOGLE ANALYTICS

My website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of my website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of my website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. 

You can read more on how Google Analytics works here: https://policies.google.com/privacy/partners

LINKS TO OTHER WEBSITES

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement.

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. The data is generally for 7 years, though may be longer if the business requires.

CONTROLLING YOUR PERSONAL INFORMATION

I will not sell, distribute or lease your personal information to third parties unless I am required by law to do so.

You may request details of personal information which I hold about you. If you would like a copy of the information held on you, please write to CeeGee Jewellery Design, Ivy Cottage, Pickmere Lane, Knutsford, Cheshire WA16 0JU or email [email protected]  If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible, at the above address. I will promptly correct any information found to be incorrect.

If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO) the UK supervisory authority for data protection issues (www.ico.org.uk). I would be grateful if you would contact me first if you do have a complaint, so I can try to resolve it for you